Natalya Bucuy
Natalya Bucuy is a content marketer at LiveHelpNow. With expertise in customer service and marketing, she has written numerous articles on the topic of customer experience, employee experience, and small business operations.
All articles by this author
LiveHelpNow ConstantContact Integration
05/24/2015
LiveHelpNow help desk software collects a lot of information about your customers. The integration with ConstantContact will allow for easy transfer of live chatter information into your ConstantCont...
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LiveHelpNow Live Chat Capsule CRM Integration
05/24/2015
LiveHelpNow help desk software collects a lot of information about your customers. The Capsule CRM integrations will allow for easy transfer of live chatter information into your Capsule CRM accoun...
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HubSpot Live Chat Integration with LiveHelpNow
05/24/2015
LiveHelpNow help desk software collects a lot of useful information about your customers. The integration with HubSpot will allow for easy transfer of live chat information into your HubSpot&nbs...
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LiveHelpNow Live Chat with Agile CRM Integration
05/24/2015
LiveHelpNow help desk software collects a lot of information about your customers. The integration with Agile CRM will allow for easy transfer of chatter information into your Agile CRM acc...
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MailChimp LiveHelpNow Live Chat Integration
05/24/2015
LiveHelpNow help desk software collects a lot of information about your customers. The integration with MailChimp will allow for easy transfer of chatter information into your MailChimp account list...
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LiveHelpNow GetResponse Integration
05/23/2015
LiveHelpNow help desk software collects a lot of information about your customers. The integration with GetResponse will allow for easy transfer of chatter information into your GetResponse account fo...
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Using E-Mail profiles to personalize outgoing email
04/13/2015
Email forwarding from within our System has been essential for customers to stay up to date with the Status of their Tickets, Track Statistics, and review Chat Transcripts. The benefits have been grea...
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LiveHelpNow Live Chat Integration with ZenDesk
02/27/2015
LiveHelpNow help desk software features enterprise class email management system tightly integrated with LiveHelpNow live chat system producing integrated contact history, chat to ticket and ticket t...
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Chat Sentiment Analysis is Here
02/04/2015
A common issue that people have with texting, emails, and live chat alike is that it’s hard to read how the person you’re talking to is feeling. Unless they’re padding their message...
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Announcing Live Chat Sentiment Analysis!
02/04/2015
LiveHelpNow is proud to announce the release of an amazing new feature, Sentiment Analysis! LiveHelpNow continues to be an innovator in the customer service software space, providing unique solutio...
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