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USA
330 S WARMINSTER RD, SUITE 341, HATBORO, PA 19040
KOSOVO
10000 Pristina, Kosovo
POLAND
Krakow, Poland
Recent Articles
Apr
22
Mastering Customer Service Etiquette: The Ultimate Guide to Professional Interactions
04/22/2025 By: Mary Dellosa
In today’s world, customers expect more. One bad moment can cost more than a sale, it can lose a customer for life. The key difference often lies in customer service etiquette. It’s more than being polite. It means speaking clearly, showing care, and staying professional in every interaction. This guide covers the key rules, best […]
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Feb
20
Customer Service Operations Playbook: How to Reduce Costs & Improve CX
02/20/2025 By: Maria De Jesus
Why Customer Service Operations Matter More Than Ever Customer service can make or break a business. Companies that invest in customer service operations don’t just keep customers happy; they cut costs and boost revenue while creating brand loyalty that lasts. On the flip side, bad service is costly—U.S. businesses risk losing $856 billion annually due […]
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Feb
12
The Best Service Desk Software for Small Businesses: Features You Need
02/12/2025 By: Maria De Jesus
Running a small business isn’t easy. Between keeping customers happy, managing employees, and staying on top of finances. You don’t have time for IT headaches or customer service bottlenecks. That’s where service desk software tools come in. The right customer service desk software can transform your business by automating support, organizing customer interactions, and making […]
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