Natalya Bucuy
Natalya Bucuy is a content marketer at LiveHelpNow. With expertise in customer service and marketing, she has written numerous articles on the topic of customer experience, employee experience, and small business operations.
All articles by this author
Live Chat Implementation: 6 Steps for Success
03/16/2010
Table Of Contents Live Chat ScenariosMake Sure the Customer Service Agent Reads the User's Question or the Session LogAllow the Customer...
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How to increase website traffic and how to convert it with SEO
03/02/2010
There are many ways to increase visitor traffic to your website and there are many ways to convert it. In Part I we will talk about probably most popular (because it is usually free), yet time consumi...
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Live chat software: enhancing customer relationships with web-based chat
02/06/2010
When it comes to e-commerce, technical aid or product sales, no matter how amazing your web site is, you still need to have that human touch. LiveHelpNow provides a cutting edge solution for ensuring ...
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How can live chat help auto dealers?
01/22/2010
The latest tactic that car dealerships are using to increase sales and pull in repeat customers is an up close and personal method of communication via the dealership’s web site called “live c...
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